WNS is a leading customer service provider company having 57 delivery centers worldwide. It serves 300+ global and local clients including China, Philippines, Poland, India, Sri Lanka, Spain, Turkey, UK, and the US. Over 38000 professionals are working to offer customer interaction services, finance and account management, business solutions, front office, and back office processes. It became popular with its expertise in the different industries like travel, manufacturing, retail, insurance, shipping, logistic, and healthcare.
TCS BPO is a part of Tata Group, it offers services like consulting and business outsourcing. Over 30,000 professionals are working there to serve global clients and businesses from all over the world. They are mainly into communication, banking, and retail sectors. Consultation mixed with technology made them achieve a position in top 10 customer outsourcing companies.
Genpact counted as a leader in business process management and technology processes. Genpact identified as one of the banking BPO leaders for its performance, ability, experience, and knowledge. Started in 1997 and now becomes the largest customer outsourcing company in India. 80,000+ employees serve businesses from 20 different countries.
Syrow empowers Businesses across the globe to delight their Customers and improve loyalty. Syrow provides Customer Support as a Service. The CSaaS model fits for inbound and outbound Customer Support services for all startups, small, medium and enterprise businesses. By leveraging Syrow services, Businesses can deliver seamless Customer Care over Web, iOS, and Android App. Customers can avail omni-channel Customer Support on Call, Email, Chat, Tickets, Social Media etc. Syrow Customer Relationship Executive’s virtual assistance in 24/7 Customer Care and Tele Calling Services across various domains and verticals made them to achieve a top position in the Customer Service companies in India. Acquiring Customers is a big task, and retaining is more challenging. So Businesses can integrate Syrow services and they can be available to their Customers round the clock, and Business owners can concentrate on their innovations and business expansion. Syrow is pioneer in 24/7 back office, and front office support services.
It is a leading call center outsourcing company, offers consulting and business services worldwide. 40,000 people work from 49 centers on 9 countries that includes Saudi Arabia, Peru, Malaysia, South Africa, Sri Lanka, UAE, US, UK, and India. Aegis joined hand together with StarTek for providing better customer service. They are well experienced in handling voice, mail, chat support and social media monitoring. They are mainly into call center solution, business solution, process management, and subtitling services.
Wipro BPO is a customer service outsourcing, part of the Wipro technologies. It is known as a global advisory firm expert in IT/BPO, shared services, finance, and accounting. The services include CRM Management, back office process handling, industry-specific business consultation, and BPO services. It is serving from 28 centers across 11 countries, over 12000 employees working with clients from 54 different countries.
Firstsource solutions come under top 10 customer service outsourcing company. It is headquartered in Mumbai and Runs in the ownership of RP- Sanjiv Goenka Group. They are mainly into customized business process management to customers in banking, finance, media, telecom, and healthcare. They are serving over 500 clients from countries including India, US, UK, Ireland, and the Philippines.
Infosys, headquartered in Bengaluru, Karnataka, is a leading business consulting and the customer service providers in India. Established in 1981, and till now become a global business consulting company. Over 2,00,000 employee work from 82 centers across the 123 countries, that includes India, China, Australia, the US, Japan, and Europe.
HCL BPO is a part of HCL technologies, one of the top customer services outsourcing companies. Mainly into banking, healthcare, life science, retail, insurance and telecom industries. Started in 1976 and till now over 1,00,000 employees working from 43 different countries.
EXL services headquartered in New York has over 28,000 professional working in different continents including Asia, Europe, and the US. They offer analytics, customer service, business management and technology with 49 global delivery centers worldwide. They are mainly into banking, finance, healthcare, insurance, travel transportation, and logistics industry.
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